Product Delivery Conditions
Disclaimer, due to Covid-19 and the subsequent increase in parcel and courier traffic due to it, all delivery may take longer.
Delivery through Omniva and Smartpost takes between 1 and 3 working days and costs 3 Euro for delivery in Lithuania (Free delivery for orders above 75 Euro), 4 Euro for deliveries to Latvia (Free delivery for orders above 75 Euro), 5 Euro for deliveries to Estonia (Free delivery for orders above 75 Euro).
Delivery through Venipak takes 1-3 working days and they do not deliver during weekends and holidays. Delivery costs 4 Euro, free delivery for orders above 75Euro, delvieries to the Curonian Spit (Kuršių Nerija) cost 40 Euro and free delivery does not apply.
Store pick-up of orders is free at both (Kaunas and Vilnius) stores.
What do the different order statuses mean?
- Laukiama apmokėjimo (Awaiting payment) – through the system we use (Banklink), we receive payments within a couple of minutes at most. If payment by bank transfer was chosen – we check bank transfer 2 times a day, if we se that the transfer has gone through we change the status manually.
- Apmokėjimas gautas, prekė ruošiama (Payment received, preparing items) – this means that payment from your side was received and we are preparing the delivery or waiting for the product to come back in stock (If the order was a pre-order)
- Užsakymas įvykdytas (Order complete) – means your items were given to the courier for delivery or are awaiting pickup at the store.
- Išankstinis užsakymas (Pre-order) – means your items are currently out of stock at our stores and we are going to be ordering them from our suppliers.